Best Practices
Knowledge Base Organization
Best practices for organizing and maintaining your Knowledge Bases in GC AI
Structure Planning
Folder Hierarchy
- Create logical main categories for your legal documents
- Use consistent naming conventions across all folders
- Consider how your team accesses different document types
- Plan for scalability as your document collection grows
Example structure:
Organization Strategies
Document Naming
- Use clear, descriptive names that identify content at a glance
- Include relevant dates in a consistent format (YYYY-MM-DD)
- Add version numbers for documents that change over time
- Maintain consistency across your entire Knowledge Base
Example:
Metadata Management
- Tag documents with relevant categories for easier searching
- Add descriptions that summarize key document information
- Include key dates such as effective date and review date
- Note related documents to create connections between files
Access Management
Permission Structure
- Set appropriate access levels based on document sensitivity
- Create sharing groups for teams that need similar access
- Manage team permissions through the Organization settings
- Review access regularly to maintain security
Version Control
- Track document versions with clear naming conventions
- Maintain change logs to document what was updated
- Archive old versions in dedicated folders
- Document updates with comments for team awareness
Best Practices
Maintenance
- Schedule regular organization reviews quarterly
- Clean up unused files to reduce clutter
- Update outdated content with current information
- Consolidate duplicates to avoid confusion
Team Coordination
- Share organization guidelines with all team members
- Train new team members on your Knowledge Base structure
- Document your organization procedures for consistency
- Maintain naming and folder conventions across the team
Using Citations
- Request explicit citations by asking GC AI to “provide citations”
- Verify citations when accuracy is critical
- Save important citations for future reference
- Use the citations sidebar to navigate to source documents
Create and document your organization system early—it’s much harder to reorganize later when you have hundreds of documents.
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