To delete a file in GC AI, please follow these steps:

  1. Navigate to the Knowledge Base tab in the right sidebar
  2. Locate the file you want to delete using one of these methods:
    • Search for the file by name
    • Navigate to the directory/folder containing the file:
      • “My Files” section
      • “Organization Files” section
  3. Once you’ve found the file, delete it using either method:
    • Right-click on the file and select Delete
    • Select the three-dot menu (⋮) next to the file and select Delete

Deleting a file in your Organization Files will delete it for the whole organization.

Important Notes

  • Deleting a shared file will remove the file for both parties
  • There is no bulk delete feature at this time
  • Deleting a file will remove it from all messages and/or prompts it is currently linked to.
Caution: you will not be able to recover deleted files.