Knowledge Bases
How to Delete a File
To delete a file in GC AI, please follow these steps:
- Navigate to the Knowledge Base tab in the right sidebar
- Locate the file you want to delete using one of these methods:
- Search for the file by name
- Navigate to the directory/folder containing the file:
- “My Files” section
- “Organization Files” section
- Once you’ve found the file, delete it using either method:
- Right-click on the file and select Delete
- Select the three-dot menu (⋮) next to the file and select Delete
Deleting a file in your Organization Files will delete it for the whole organization.
Important Notes
- Deleting a shared file will remove the file for both parties
- There is no bulk delete feature at this time
- Deleting a file will remove it from all messages and/or prompts it is currently linked to.
Caution: you will not be able to recover deleted files.