Knowledge Bases
Supported File Types
Learn about the file types and limitations supported by Knowledge Bases
Supported File Types
Knowledge Bases supports a wide range of file formats:
Text Documents
- .txt, .md, .markdown
- .json, .html, .htm
- .rtf
Images
- .png, .jpg, .jpeg
Documents
- .pdf, .docx, .doc
- .pptx
Spreadsheets
- .xlsx, .xls, .xlsm
- .ods, .csv, .tsv
- .numbers
File Limitations
When uploading files to Knowledge Bases, keep these current limitations in mind:
- No .zip: files must be unzipped or uncompressed.
- Each file must be under 50MB.
- You can process up to 1,500 pages of text per message.
- Each file is limited to 150 pages maximum.
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